At this months meeting of the PPG (Patients Participation Group) – I asked how many patients had left the NQS since last September.
Today I have received the following statistics, please note when a patient leaves it maybe for various reasons perhaps moving away for example, so patients moving because they may not like the ‘new’ telephone triage booking system will not flag up.
Patients leaving since 1 September 2018 804
Patients registering since September 2018 898
Many articles in the national press report that by the end of 2020 the majority of surgeries will be using systems similar the NQS.