If you are a patient registered with the practice, the following will take place..
New appointments system through the summer months – from 9th July we are not taking ANY pre-bookings for doctors (nurses stay the same as now) this is to ensure we can deal with the day’s demand on the day – so instead of pre-booking patients will be asked to phone the day they wish to be seen/helped. Then they will be put on the list for a doctors telephone consultation – then if the doctor feels they need to see/examine the patient they will bring them up later that same day in a face to face appointment. The research shows that approximately 70% of the doctors’ workload can be dealt with over the phone – this system will give us extra capacity to deal with more patients each day with the same number or staff. We are going to be advertising on the web site and in the surgery.
