A very elderly neighbour called us yesterday, worried he had developed an ulcer on the back of his lower leg, both him and his wife are over 90.
My wife Connie (Ex Nurse/Stroke Manager) got kitted up and went to eveluate him.
She called 111 and after the inital information was passed on, was contacted back within 15 minutes by the NHS on call doctor. After a second round of assessment – he arranged for a ‘Paramedic’ to visit.
Within 1½ hours of the neighbour contacting us, the Paramedic arrived at his house.
He arranged electronically for a prescription to be issued.
Within 2 hours of the neighbour contacting us – The on call Local Pharmacy delivered the medication.
I well appreciate it all depends on how busy the NHS are and the resources available, but this was a fantastic response to what was not really an urgent situation.
Well done…
