Further to the below – I was contacted yesterday, that issues highlighted on Social Media may NOT be representative of the Jenner Health Centre – Patient told me….
Yesterday I called for an appointment and when answered was told I would get a call back – this happened after lunchtime but after discussion with a GP I was given an appointment at 3.30. Very thorough. Xray tomorrow, only because I couldn’t get there today!!. Medication (for another issue) prescribed.
Blood tests ordered and follow up appointment 3 – 4 weeks.
It didn’t follow the pattern as described on your blog.
Yes I did have to try a few times before I actually got through to the receptionist but that was still before 9 am.
The question (seriously) is that when something doesn’t quite go right – lets as usual vent off on Social Media…..Why not complain directly to those responsible.
On being made aware of the ‘concerns’ and problems that New Queen Street are having,
I arranged for the post to be forwarded to MP Steve Barclays Senior Case Worker who quickly replied….
Thanks for highlighting to me. Steve will contact Lakeside Healthcare to see what can be done to assist his constituents.
We will be in touch as soon as we have a response.
Thank you again for raising this important issue.
Kind regards
Charlotte
Charlotte Graham-Cameron
Senior Caseworker to Rt Hon Stephen Barclay MP
Member of Parliament for North-East Cambridgeshire
Today I forwarded the post and reply to ALL Whittlesey Town Councillors –
I understand we have a presentation from NQS scheduled for our April meeting – I therefor request that NQS be put on the March agenda so we can coordinate questions that need answering.
I understand fully that New Queen Street are not the only Health Centre/Hub to have issues, below a message for Jenner Health Centre. and I dare say the rest of Fenland and Cambridgeshire are much the same.
