At this coming meeting, representatives from Lakeside and New Queen Street Surgery will be giving a presentation to the Council. Members of the Public are allow to attend Council meetings, however unless the Chairman allows – Public would not normally be given the chance to ask questions. You can do this by contacting your own Councillor to do so for you.
As I am a founder memeber of the NQS Patients Participation Group, I attend their meetings and ask questions.
There have been ‘some’ improvements’ but no where near what the publics expectations are.
Whilst the 2022 Care Quality Commission Rating – Requires Improvement is a little out of date – The Surgery ‘should’ tell us what they have done to make improvements.
I enclose below the link that takes you to the NQS Patient Experience.
https://www.thenewqueenstreetsurgery.co.uk/gp-patient-survey
(click in the bottom left hand corner arrows to advance/retartd the pages)
