I have in the past published on here – statistical information from The New Queen Street Surgery – where I am a patient and founder member of The Patients Participation Group (PPG). The last ones very very impressive in that NQS were above the national average in patients being seen (primarily healthcare staff not doctors).
Of late I’ve had more than usual number of people contact me about NOT being able to get to see “anyone” and below an extract I received yesterday of a lady who went to The Fitzwilliam and paid £106 for a consultation because she could’nt get to see anyone at NQS.
The lady experience at New Queens Street Surgery.
Apparently, feeling very unwell and has a known medical health history – called to ask for an appointment to see a GP. No appointment available – the lady said to the receptionist how unwell she felt and needed to see a doctor… the response was sorry we havent any appointment available.
The lady then decided to take herself off to Fitzwilliam Hospital and paid £106.00 to see a doctor immediately.
No Doctors !!!!! — No Patients !!!!! — No Appointments !!!!!
Picture take this week at NQS.
Below is a message sent By Jenner Health Centre.
I have quoted before and will repeat – I have every sympathy for the ‘staff’ at both surgeries, who have to answer the phones and deal with the public face-to-face, having to tell them day after day, the same – no apointments, ring tomorrow.
At NQS having a ‘Part – time’ Practice Manager can not help….3 days a week.
I have requested that the NQS be put onto Whittlesey Town Councils monthly meeting
agenda – Thursday 21st March 19:30
