Following a detailed review of our demand for service, webchat is only available from 8am-5pm as part of a brief trial.
This is to allow us to provide extra resource for emergency 999 calls during peak periods.
The web forms, as opposed to webchat, are still available and they will be dealt with in the same manner as a 101 call. These cover a wide variety of non-emergency scenarios.
After the trial, the situation will be reviewed again to establish the most suitable ongoing solution for us to provide the best possible service to the people of Cambridgeshire with the resource we have available.
Thank you.
Message Sent By
Larissa Chapman
(Police, Communications officer , Corporate Communications)