Would you know when to call 999 vs when to call 101, or use our online services? 
The general rule is that 999 should be called when:
An offence is in progress, or has just happened.
Someone is in serious danger / harm
The offender / offenders are still at the scene.
The situation is likely to escalate and could cause a disruption to the public
Property is likely to get damaged.
The situation requires immediate police presence.
If your issue does not meet any of these criteria, you should call us on our non emergency line, 101, or go online to use our online reports or web chat.
📱 101 can often get very busy, so going online allows you to skip the queues and get on with your day.
Learn more about contacting us: https://orlo.uk/fyf8F
