We are writing to you in relation to the renewal of concessionary bus passes for residents in your parish.
The Combined Authority is aware that over the next eighteen months the number of renewals of the concessionary bus passes is going to be potentially very high. It is the responsibility of the pass holder to check when their pass is up for renewal and then to contact the Combined Authority to get a new one.
In order to aid the pass holder we have set up an online form which allows people to easily renew online.
This online form can be found at
Free Bus Passes – CPCA Transport (cambridgeshirepeterborough-ca.gov.uk).
If people have any problems with the online form then they can also call the number on the back of their passes.
In addition to this we have also produced a poster that will be displayed on buses and at P&R sites detailing the renewal process and asking pass holders to check when their pass needs renewing.
In order to help your residents we have attached the pdf version of this poster to this email and ask that you print it off and put it up on your parish noticeboard or wherever you feel would garner the most attention.
Should you require any further information on this issue, please do not hesitate to contact us.
Yours sincerely
Passenger Transport Team
Phone: 0345 045 1367
Email: [email protected]
Post: Passenger Transport Team – Bus Passes, PO Box 366, Ely, Cambridgeshire CB7 9HX
