(I have done the survey it is pretty easy and straightforward -RG).
Practices to offer and promote online services to patients, including access to records, online appointment booking and online repeat prescriptions.
As most of our members are aware, N.A.P.P. has been supporting the Patient Online programme for almost two years. We have been asked to distribute two surveys – one for those who DO NOT use online services and the other for those who do.. These are intended to be complete by individuals, so we would be grateful if you would forward them to as many of your members as possible.
The closing date for the surveys is Thursday 18th February 2016.
Patient Online have created 2 surveys, for those aged 18 years and older, to collect information so that NHS England can get a better view about how patients feels about booking and cancelling appointments, ordering repeat prescriptions and viewing their medical records online. This is a follow up survey to the one that took place during Dec 2014-Jan 2015. The information will be used to shape and improve future online services.
The survey will take less than 5 minutes to complete and your responses are anonymous and will remain confidential.
Please complete Survey A if you DO NOT use any online services (access to records/appointment booking/online repeat prescriptions) currently at your GP Surgery.
Survey A – https://www.engage.england.nhs.uk/survey/975b1718
Please complete Survey B if you DO use any online services (access to records/appointment booking/online repeat prescriptions) currently at your GP Surgery.
Survey B – https://www.engage.england.nhs.uk/survey/7a02aa19
Thank you
Kind regards,
Edith.
Edith Todd
Trustee and Administrator, N.A.P.P.
19 Harvey Road, Walton on Thames, Surrey, KT12 2PZ
