The intention is to post a message on the website (I attach a screen print of the message posted on their website this morning – click on it to open) and on Facebook basically stating that on 2nd August between the hours of 8 am and 10.30 am they are asking patients to telephone the surgery rather than visit.
A clinical team, GP led, will direct patients to the most appropriate practitioner to make sure that they are making the best use of their time and appointment slots.
The same information will go out by short text messages to be sent out late Friday.
Once the practice has run the trial they will feedback how it went and discuss with us whether this is something that they might look to do going forward.
